FAQ- Frequently Asked Questions
Products
What products does LUVBY sell?
LUVBY sells a variety of tights that are genuinely comfortable and pleasant to wear. Our selection includes tights suitable for everyday wear and special occasions. For warm days, we also offer 40 denier biker shorts, which are the perfect addition to summer dresses.
Which is Luvby's best everyday tights?
Definitely the 40th Heaven – this is also LUVBY's own favorite. These tights will change your perception of tights. Give LUVBY a chance, and you'll find yourself transformed from a tights hater to a tights lover.
Which are LUVBY's best stocking for parties?
We offer two excellent options for parties. SHEERQUEEN provides durability and transparency. If you want truly invisible second skin stockings, SEAMLESS is the choice for you.
I don't like the center seam on tights. Are there any tights without seams?
YES! Seamless is our seamless tights model.
How do the 40th HEAVEN, SHEERQUEEN, and SEAMLESS tights differ from each other?
- The 40th Heaven and Sheerqueen tights have a center seam, while Seamless tights are (as the name hints) seamless.
- The 40th Heaven is a bit thicker and more durable, making it a reliable everyday stocking.
- Sheerqueen is suitable for special occasions and is significantly more sheer.
- Seamless is the perfect party stocking when you want the most discreet stocking possible and don't want any seams to show through thin dresses.
- The 40th Heaven and Sheerqueen models have a higher waist than the Seamless stockings.
Are the different models different sizes?
Yes. Please check which size is right for you for each model separately. Our thinner products have a slightly smaller size range than our thicker tights.
What size should I choose in the 40th Heaven stockings?
We recommend choosing your normal size with the 40th HEAVEN tights. These tights are true to size and stretchy, even though the waistband is snug. The tights are the right size when it hugs and flatters your figure without squeezing your stomach uncomfortably.
What size should I choose in the Sheerqueen tights?
We recommend choosing 1-2 sizes larger than your normal size. For example, if you buy the 40th Heaven tights in size 38-40, the best option for you in the Sheerqueen range is 40-42 or 44, as size 38 may be too tight. Each product also has pictures and measurements of the models, which will also help you choose the right size.
What size should I choose for the SEAMLESS tights?
For seamless tights, we generally recommend choosing 1-2 sizes larger than usual. Seamless tights are made from the most delicate materials, so choosing a size that is too small can also have a negative impact on the durability of the delicate material.
Not sure about your size? Not sure how your height and body shape affects your choice?
Don't worry - we are here to help! Contact us at info@luvbylovesyou.com and we'll find the right size for you together. Each product also has pictures and measurements of the models, which will help you choose the right size.
Why are the Luvby's so good? How are Luvby tights different from other tights?
LUVBYs are truly comfortable tights that are designed with comfort in mind. They don't pinch or squeeze, and they stay in place. All day comfort for the win!
The biggest distinguishing feature is the waistband, which is exceptionally wide and high. It flatters every figure without pinching. LUVBY tights are truly high quality, which you will definitely notice when you wear them. A touch of easy luxury for every day.
I could just buy cheap disposable tights from the supermarket – why would I buy the more expensive Luvby tights?
Because these will be the first tights you genuinely want to wear.
LUVBY tights are really comfortable (seriously, they are!). They don't pinch or squeeze, and they stay in place. The exceptionally wide and high waist flatters every figure without pinching.
With a wide range of sizes to choose from, you're sure to find the right fit for you, and you won't have to squeeze into tights that are too small and pinch and pull in all the wrong places.
Where are Luvby tights manufactured?
In Italy. Our factory is a small Italian factory, and our products are responsibly manufactured from 60% recycled materials. Read more about our views on sustainability here >
Where are the Luvby's designed?
Luvby tights are designed in Finland by Kata, the founder of LUVBY.
Delivery and orders
Where is Luvby's warehouse located?
Our warehouse is located in Turku, from where products are delivered directly to you.
What delivery options are available?
Our products in Finland are delivered by Posti, Matkahuolto, or PostNord, depending on your choice.
How long does delivery take?
Our delivery times are usually 2-5 business days.
Is there a delivery fee?
For orders with a total value of less than €40, delivery costs start at €4.90.
What is the free shipping threshold?
Free shipping is available on all orders with a total value of over 40€.
Can I have tights delivered directly to my home?
Depending on the size of your order, you may be able to choose delivery to your mailbox. This depends on the shipping company you choose. You will see this option when selecting your delivery method, if available.
Refunds, returns and exchanges
Can I exchange the product I purchased for another size or color?
We do not offer exchanges.
How do I return a product?
Please always notify us of your return first at info@luvbylovesyou.com.
You can return the product via Posti or Matkahuolto. Include a note with your name and order number in the package. Posti's customer return code is 684065, and Matkahuolto's code is 9564429. Go to the post office of your chosen transport company and give the return code to the clerk. Once we have processed the return, we will refund you the price of the products, minus a return fee of €6.90.
Payment methods
What payment methods are accepted in the Luvby online store?
Card payment, Google Pay, PayPal, Apple Pay, MobilePay, Online banking, Paytrail (invoice), Klarna (pay now or later)
Please let us know if you don't find the payment method you would like to use.
Retailers
Where can I buy Luvby?
Here you will find an up-to-date list of official Luvby resellers and links to their websites.
How can I become a retailer?
Feel free to contact us at info@luvbylovesyou.com and we will look into it together.